BUSINESS SOLUTIONS
BUILT FOR RESTAURANTS
Business Readiness
Independent restaurant owners are energized by creating magical and memorable customer experiences. However, many say they lack the practical financial expertise required to plan for, start-up, and operate a successful restaurant. We help owners develop a business plan and an early operating model, and provide support with lease negotiations, commercial loan acquisitions, and renovation project delivery. We also help owners identify and engage a full-service bookkeeper, outside CPA Tax Accountant and support you ongoing with CFO-level finance and accounting oversight.
Essential Technology for Restaurant Success
As a new or seasoned restaurateur, you have your concept, you’ve done your business plan, and you’ve identified a beautiful location and space. Don’t forget the technology foundation and support your dream needs to be successful.
Restaurant technology is multi-faceted, complex, and is becoming more and more vital for not only basic restaurant operations but also customer satisfaction and repeat visits. We’re with you all the way.
Restaurant operators recognize the value tech brings to an operation.
76% of operators say using technology gives them a competitive edge, but many believe their restaurants could do more to keep up on the tech front.
Source: National Restaurant Association, Restaurant Technology Landscape Report 2024
Thoughts from our Clients
As individual restaurant owners, we discovered that it can be overwhelming to think through and coordinate everything needed to start your restaurant and make sure things run smoothly from week to week. KTG stepped in to help us early on with both the business planning and the technology needs.
On the business side, KTG helped us develop our business plan, think through the financial requirements for the startup, build an insightful and thorough operating plan including a break-even model, and then also provided support with the project delivery and vendor management from the conceptual stage through our first day serving food.
They also supported us in designing the foundational technology needed throughout the space including internet services, wifi, safety, security, website, and communications systems. On the point of sale side, they supported us with ensuring all front-of-house and back-of-house systems were planned for and installed well supporting our unique experience and service needs.
In short, there is simply no way we could have opened as quickly and completely without having KTG on the team.
J&M Restaurant Group LLC
Bangkok by the Bay, Berkeley, CA
KTG supports your restaurant through all phases:
Restaurant Pre-opening
We support you during the startup phase by ensuring your new spot is organized, connected, and ready to serve customers.
Business Readiness
Develop a business plan and early operating models, provide support with lease negotiations, and startup project delivery. We can also help you identify and engage a full-service bookkeeper.
The Tech Foundation
Identify and size IT needs end to end, including wifi and network infrastructure, email, data/file management, website, marketing, accounting, payroll, and voice/phone.
Point of Sale
And all technology connecting the customer in house experience in both front of house and back of house.
Web Enabled Third Party Services
We ensure all technology and services for intercepting the customer and facilitating the purchase, pickup, or dine-in experience.
The Front of House Audio
& Video Experience
Screens, streaming music and video content.
Access, Safety
& Security
Confirm security cameras, physical access control, and related services and needs.
Project
Management
Coordinate with GC and other parties to deliver installation of IT and related services end to end.
Websites &
Online Marketing
We help you convey and amplify your online digital presence – your unique mission, brand, and story – powered by our premier design studio partnerships.
Ongoing Operations
We provide friendly and accessible helpdesk support for your restaurant 24/7 and are proactively supporting you behind the scenes every day.
CFO
Services
We support owners and their bookkeepers through CFO-level oversight and accounting controls as an annual subscription service.
Ongoing Monitoring
& Management
We proactively monitor and manage your systems and network infrastructure ensuring your environment is secure and performing top-notch.
Unlimited
Remote-based Support
We’re there exactly when you need us. Email, text, voice, Zoom/Google Meet.
Emergency
Onsite Support
Rapid onsite support options ensure you’re back up and running quickly with troubleshooting and problem resolution.
Technology Vendor Management & Project Management
Related to the planning and introduction of new technology solutions and services.
Annual
Subscription
We’re easy to work with, offer friendly pricing, and a simple annual contract.
